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#Microsoft outlook 2015 keeps crashing update#
#Microsoft outlook 2015 keeps crashing full#
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#Microsoft outlook 2015 keeps crashing windows#

Other general troubleshooting steps can be found here.

Many issues allow themselves to be solved by easy deduction.įor instance, if Outlook works in Outlook Safe Mode, it usually means that the issue is caused by an add-in. It is not always directly needed to start to analyze your (Outlook) issues by opening the Event Viewer and dive into technical descriptions. In those cases it helps to also include some keywords from the description field, especially when it contains references to dll-files.Īnother great resource for looking up Event IDs is EventID.Net. Especially when you get and error 1000 or 1001 you’ll get a lot of results as these are used for more generic crashes. For instance, when you want to find out more about Event ID 27 you can type the following search phrase Įvent IDs are not always clear enough. If the description field is not clear, then you can also try to find more information about it via the Microsoft Support website.

#Microsoft outlook 2015 keeps crashing update#

If it does, uninstall, reinstall or update the add-in or contact the vendor of the add-in to help you further troubleshooting their product.

Disable the add-in and see if Outlook starts normally now.

#Microsoft outlook 2015 keeps crashing full#

The full text description can sometimes already tell you what is going on when it reveals the name of an add-in that you have installed. The most important information for troubleshooting purposes can be found by looking at the “Event ID” number and the full text description. When you have found the entry, you can find more information about the event in the Preview Pane. You can find the filter command in the Actions pane on the right or by right clicking on the Application log.Įxample of a filtered Event Viewer for Outlook errors. If you are having issues finding the correct event entry (for instance when you want to see if the same happened a few days ago), then you can also apply a filter to the log to only show the entries with the Event Level “Error” and Event Source being Outlook. Scroll until you have found the most recent entry or entries which were written during your last Outlook session. In general, you’ll have to look for “Outlook” here but sometimes it is written by another process so you’ll have to look at the time then instead. The application that created the Event is listed in the “Source” column.

#Microsoft outlook 2015 keeps crashing windows#

To get to this log, first expand the Event Viewer list and then the Windows Logs list. Outlook logs its entries to the Application log.

#Microsoft outlook 2015 keeps crashing Pc#

Right click on This PC in File Explorer and choose Manage.

Right click on the Windows icon in the bottom left and choose Event Viewer.

Right click on Computer in the Start Menu or in Windows Explorer and choose Manage.

Start-> Control Panel (classic mode)-> Administrative Tools-> Event Viewer.

Start-> Control Panel-> System and Maintenance-> Event Viewer.

Browse to C:\Windows\System32\eventvwr.msc.

There are quite a few number of ways to open it. The Event Viewer can be a great help to determine the root cause of an issue or to find new leads in case regular troubleshooting of Outlook didn’t bring any results. The Event Viewer is a general location in Windows itself where applications and Windows can write status events when for instance a service is started/stopped, an application is launched or closed, if a backup was successful, who logged on to the system, etc… It also contains events for when an application unexpectedly stopped or crashed. In the Event Viewer, you can often find out more information about why Outlook crashed. How can I find more information about why Outlook crashed?